Strategy & Operations Lead

ABOUT BJAK The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name. Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia. Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day. We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few. If you're this person, we'd love to talk to you. THE ROLE You will work closely with core teams on the highest impact initiatives across engineering, product, hiring, operations, and business development. As the company grows, you'll help solve new challenges, build new capabilities, and drive execution wherever it matters most. We're looking for people who learn quickly, think deeply, and enjoy solving difficult problems in a fast-moving environment. WHAT YOU'LL OWN - Drive high-priority initiatives across the business. - Work with leadership to solve business and product challenges. - Build new teams, processes, and capabilities as the company grows. - Lead cross-functional projects from planning through execution. - Research new markets, products, and business opportunities. - Improve how we operate by identifying problems and implementing practical solutions. - Take ownership of projects and deliver meaningful business outcomes. WHAT WE'RE LOOKING FOR - Strong problem-solving skills and business judgment. - Ability to learn quickly and adapt to new challenges. - Comfortable working across different business functions. - Strong ownership and execution skills. - Excellent communication and stakeholder management skills. - Able to manage multiple priorities in a fast-moving environment. - Curious, resourceful, and driven to build. THIS ROLE IS NOT FOR - People who only want to attend meetings. - Candidates who cannot follow up aggressively and professionally. - Those who need fixed scope and slow timelines. - People who avoid messy cross-functional problems. - People who produce long updates without clear decisions or next actions LOCATION - This role is based in Malaysia. This is a hybrid role. You are expected to work from our Malaysia office at least 3 days per week. LANGUAGE - English is our main working language across global teams. Strong English communication is required. INTERVIEW PROCESS: Our process is designed to move fast: 1. Online assessment or practical task 2. Role-specific interview 3. CEO / final round For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.