Operations Associate

WHY SIEPE Siepe is a fast-growing technology company helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds and financial services firms the real-time insights and operational visibility they need to make better decisions faster. Our clients manage billions in assets and rely on Siepe for critical technology, data, and operational workflows. We serve sophisticated global clients and move quickly, challenge how things are done, and give people meaningful ownership and the opportunity to make a real impact. WHAT YOU'LL GET Impactful work on problems that matter. Direct visibility into how your contributions affect clients and real input on decisions. Competitive pay, great benefits, and opportunities to learn and take on more as Siepe grows. Teammates who are sharp and collaborative, whether they come from the industry or are charting a new path entirely. You will get to be part of a culture that blends fun with purpose! HOW WE SHOW UP We lead with trust, transparency, and a team-first mindset. We communicate early, follow through on our commitments, and take ownership of outcomes - not just execute. When there’s a problem, we bring ideas and solutions, ask the next question, and keep things moving. We stay curious, challenge ideas, and prioritize what’s best for our clients and Siepe. We move with urgency, learn as we go, and work together to leave things better than we found them. Who We Are Looking For We’re looking for focused and committed individuals to join our data-driven global operations team as Siepe grows in Kuala Lumpur, Malaysia. In this role, you’ll support clients across the US and European private credit markets, along with the structured finance industry. This role requires non-standard working hours (1:00 PM – 10:00 PM Malaysia time) to align with our clients’ business hours. You will have a hands-on experience with technology-enabled solutions and leading vendor platforms, along with access to training, resources, and coaching to help you build your knowledge and grow within the role. What You'll Be Doing - Read and interpret agent bank notices, settlement documents, and credit documents with care and attention to detail. - Build your knowledge of key deal documents, like indentures, loan agreements, and prospectuses. - Create and review a variety of client reports, ensuring accuracy and clarity. - Develop a good understanding of data mapping and confidently resolve reconciliation issues. - Manage transactions smoothly, making sure all notifications are acted upon and clearly communicated. - You’ll also have the chance to: - Settle trades and double-check trade bookings. - Handle daily reconciliation of cash and loan trades through Siepe’s financial technology platform. - Investigate and resolve discrepancies by checking source documents and external databases. - Review and analyze reports and loan data pulls. - Tackle data mapping and resolve any reconciliation challenges. - Keep asset data and client portfolio positions accurate and up to date. - Build borrowing base and waterfall compliance models and reports. - Work closely with other teams to iron out data maintenance and reconciliation issues. - Share your thoughts on system improvements and help streamline workflow processes. - Ensure our work aligns with SOC 2 compliance and risk management standards. - Pitch in on other tasks as needed, including contributing to mini projects like financial data extraction, regulated reporting This role involves working with data including updating and reconciling data but please note that this is not a 'data analyst' role. What You’ll Bring - Bachelor’s degree required. Degrees in Accounting, Finance/Banking, Business Administration, Economics, Mathematics, or Actuarial Science are preferred; other disciplines and qualifications may also be considered. - Up to two years of total professional work experience. - Prior financial services experience is not required, though up to two years of relevant industry experience (e.g., loan operations or credit markets) is a plus. - Proficiency in Microsoft Office applications, including intermediate Excel skills. - Understanding of financial spreadsheets preferred. - Strong communication, organizational, and multitasking abilities with the capacity to manage competing priorities and deadlines. - Ability to manage high volumes of data and reports with strong attention to detail in a deadline-driven environment. - Demonstrated ownership, accuracy, and timeliness in completing responsibilities while consistently meeting or exceeding expectations. - Focused on deliverables and deadlines with a methodological, process-driven approach to work. - Self-aware, collaborative, and adaptable with a growth mindset and the ability to navigate complexity and change. - Resilient, flexible, highly motivated, and committed to maintaining a strong work ethic and professionalism. - Ability to comply with and uphold standard policies and procedures while promoting collaboration and knowledge sharing across teams. - Fluent in written and spoken English; conversational Mandarin Chinese is an advantage. We would love to see applications from fresh and recent graduates! If you have a minimum CGPA of 3.1 (or equivalent) and have graduated or will graduate within the next two months, please consider applying. All applicants must have current and ongoing authorization to work in the country of employment without the need for visa sponsorship, now or in the future. WHAT WE OFFER Great work should come with more than a paycheck. At Siepe, we invest in the things that help you build a career, take care of yourself and your family, plan for the future, and enjoy the people you work with. Our Total Rewards are designed to support you at work and beyond: - Competitive compensation, including annual performance-based bonus…