Back Office Officer

FXGT is a leading online trading platform offering forex, CFDs, and crypto trading with advanced technology and competitive conditions. We provide a dynamic and innovative environment for professionals looking to grow in the financial markets industry. We are looking for a Back Office Officer to join our team! Could this be you? If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role! Be the first applicant and apply today! The Back Office Officer is expected to work Monday through Sunday as part of a rotating shift schedule supporting 24/7 operations. The standard working hours consist of eight (8) hours per day as follows: Summer Time: • 05:00 AM – 13:00 PM • 06:00 AM – 14:00 PM Winter Time: • 06:00 AM – 14:00 PM • 07:00 AM – 15:00 PM The applicable shift will be determined by the Company based on operational and business requirements. The employee may be required to work on a rotating shift schedule, including shifts outside the standard working hours, as necessary to support the Company’s 24/7 operations. Job Responsibilities • Overseeing the daily execution of tasks relating to deposits and withdrawals • Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions • Resolving internal and external queries in a timely and professional manner • Preparing of various regulatory reports related to back-office/administration • Proactively measuring and improving operational processes • Identifying and enhancing internal procedures, systems, and controls • Communicating with other internal departments and the Company’s partners • Providing a high level of communication and support to the Company’s partners • Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals • In addition to the above duties, the employee may from time to time be required to undertake additional or other duties Job Requirements • University degree in Economics/Finance/Business or in a related field (preferable but not a must) • Previous experience in a similar position will be considered as an advantage • Good knowledge of Excel and other Microsoft Office tools • High fluency in English with excellent written and verbal communication skills • Capacity to work under pressure and with strict deadlines • Good communication and monitoring skills • Strong sense of professionalism, organizational and analytical skills • Self-learner and highly motivated individual Employee Benefits & Perks Compensation & Rewards • Attractive Remuneration Package & Welcome package • Referral Bonus for helping us grow with great talent Learning & Development • Yearly Training Budget (includes Udemy membership by department) • Ongoing Training Opportunities for professional and personal development Time Off & Leave • Departments on shifts entitle to additional half day during summer (June – August) • Up to 25 Days of Holiday Leave per year • Special Leave Days for personal reasons (additional leaves on special occasions such us birthdays, weddings, condolence) Work-Life Balance • Fixed-shift departments will retain their standard hours and existing flexibility Parental benefits New Fathers • 2 extra paid days off for the birth of your child on the day of birth and the day after. Mothers • May leave up to 2 hours early daily, if working a full 40-hour week and child is under 16. Family Support • Emergency leave for school pickups. • Attend school activities up to 2 times/year (HR must receive official invite). Please note that due to the high volumes of applications received only shortlisted applicants will be responded