Analyst, Program Operations

Searching for: Analyst, Program Operations GSCF | http://www.gscf.com/ About Us: GSCF is the leading global provider of working capital solutions. The Company enables corporates and financial partners to accelerate growth, unlock liquidity and manage the risk and complexity of the end-to-end working capital cycle. We originate, manage and analyze working capital programs through our innovative Working Capital as a Service offering, combining the power of a configurable and comprehensive technology platform, expert services and a Connected Capital ecosystem of alternative capital solutions and bank capital. GSCF’s team of working capital experts operates in over 75 countries to solve global working capital efficiency challenges. Visit www.gscf.com to learn more. The Role: The Program Operations team is responsible for the diligent management of the assigned program/s, including client servicing, service delivery, exceptions processing, program monitoring, and risk reporting. How You Will Make an Impact: • Responsible for the daily tasks within the program. • Monitoring the program processes. • Train program’s stakeholders on GSCF’s services and systems. • Evaluate and issue change requests and review them with the client. • Ensure agreements (statement of works, changes requests, authorization matrix, function & notification matrixes) are implemented and monitored. • Ensure agreements and all program relevant manuals are updated regularly. • Timely reporting/escalating of risks, exceptions, incidents, opportunities to the superior. • User acceptance testing of the new features to be released to production. • Develop and maintain professional relationship with the business partners. • Adhere to company & operations policies. • Contribute to maintaining a positive, transparent, open and creative thinking working environment. Non-essential Job Functions: • From time to time, willing to take over tasks/projects which are not related directly to this function. • Willing to be part of potential projects. • Multicultural sensitivity/awareness. What You Bring to the Team: • At least 1 year of relevant experience. • Fluent in English. Korean is a plus. • Thrives in a multi-task environment where there are competing priorities and deadlines/deliverables. • Ability to remain poised and calm under pressure. • Structured, fact-based way of work. • Prioritization. • Proficient in Microsoft Office especially Excel. • Strong communication skills both verbal and written. • Highly organized with strong attention to detail. • Team player – energetic, enthusiastic, and personable. • Ability to perform duties with the highest level of confidentiality and integrity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. Privacy Notice Please note that your personal data will be processed in accordance with GSCF Privacy Notice for Job Candidates . When submitting your application, you therefore acknowledge and confirm that you understand that your personal data will be processed in accordance with the above-mentioned Privacy Notice. Should you have any questions regarding the processing of your personal data by GSCF, please contact us at: privacy@gscf.com .