Application Maintenance Engineer

APPLICATION MAINTAINENCE ENGINEER Important Information Location: Singapore Responsibilities: • Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation. • Prioritize defects and plan for production release based on defect criticality or align with the quarterly release • Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments. • Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments. • Follow up on defect closure and meet defect closure KPI • Share production defect support learning with QA team and development team to improve application quality and minimize future defects • Verify and deploy programs and systems • Troubleshoot, debug and upgrade existing software Requirements: Education: • Degree in Computer Science or related discipline • At least 8 years of relevant experience. Essential: • Programming / OS / Technology Skills: At least few years of experience in maintaining / managing applications in at least some of the technologies such as Java, ReactJS, Python, Oracle , Solaris, RedHat Linux , JBOSS, Openshift Container Platform, Apache, Cloud based development, IBM MQ, Kafka MQ, Connect Direct, Control-M , Tivoli, Geneos, Splunk, etc. • Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc. • Strong working experience with Java, Spring Boot and API (Microservices) • Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks, such as Hibernate • 7 or more years’ in troubleshooting and fixing issues across different technologies/platform • Strong troubleshooting and problem-solving skills • Experience with payment domain and SWIFT message will be a big plus • Strong written, oral communication skills and ability to manage user/vendor/customer/stakeholders • Ability to easily adapt to any technology/environment and lean new languages / technologies / tools • Experience tuning Kafka components for varying traffic and performance requirements • Experience with Incidents & Problem management & associated tools (Remedy/JIRA) • Experience with CI/CD tools such as BitBucket / Jenkins / Sonarqube / Aldon • Attention to details. Technical Skills: • Java, ReactJS, Python, • Oracle, SQL • Solaris, RedHat Linux, JBOSS • Openshift Container Platform, Apache, • IBM MQ, Kafka MQ, Connect Direct, Control-M • Cloud based development About Encora Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality