Global Operations Intern

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram . Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Global Operations Intern (Product Ops Focus) who will play a hands-on part in maintaining data accuracy across our Enterprise Resource Planning (ERP) systems, smoothing out product labeling workflows, coordinating international test device deployments and providing general operational project support to our internal teams and external partners. If you love technology, and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Global Operations Intern (Product Ops Focus) your key area of responsibility will be maintaining ERP data and SKU accuracy, assisting with product labeling and workflow resolution, coordinating import and customs logistics, and supporting new product testing setups and partner engagement. You will need to work closely with internal teams, external regional partners, freight forwarders, customs brokers, and project leads. To be successful in this role you will be an enthusiastic, resourceful, and proactive self-starter with excellent written and verbal communication skills in English. In addition, the successful candidate will have strong problem-solving skills, an operational mindset, familiarity with ERP systems and Excel/Google Sheets, and an excellent understanding of AI in day-to-day operational practice. How you'll make an impact: • Audit and maintain SKU catalog accuracy across core ERP platforms; identify, troubleshoot, and re-catalog missing or dropped SKUs to ensure unbroken order fulfillment and reporting. • Assist with product labeling governance by implementing and documenting standard operating procedures (SOPs) based on established solutions. • Perform routine system health checks to ensure operational data consistency across warehousing and dispatch systems. • Assist in securing local regulatory permits and clearance documentation required for importing hardware, with a specific focus on specialized test devices entering Singapore and other APAC regions. • Monitor shipment trajectories and ensure seamless hand-offs between freight forwarders, customs brokers, and internal teams. • Coordinate logistics and hardware provisioning for new product evaluations and trial runs. • Serve as a central communications point for external partners and internal team members participating in product test phases. • Track test unit distribution, log partner feedback, and aggregate status reports for project leads. • Gap analysis completed across 100% of active SEA partners within first 6 weeks. • Partner account register maintained and updated monthly. • Identified SKU gaps remediated within agreed timeframe. • SKU enablement requests actioned within 1 business day. • Shipping concession status confirmed for all eligible partners within first 8 weeks. • Action registers maintained and up to date across all assigned SEA projects. • Deliverable tracking & follow ups completed proactively - with status reported to Senior PM. • Alpha/beta testing support - 100% of units tracked with log maintained throughout the program. • Manage label rework initiative with no outstanding requests. • Shipping cost recovery cases logged and followed up within agreed timeframe. What you'll bring to this role: • Currently pursuing or recently completed a Bachelor’s degree/Diploma in Supply Chain Management, Logistics, Business Analytics, Engineering, Operations Management, or a related field. • Excellent understanding of AI in day to day operational practice, Familiarity with ERP systems (e.g., NetSuite, SAP, or similar), Excel/Google Sheets (vlookups, pivot tables), and data management principles. • Strong attention to detail with an ability to trace missing system data and follow through on resolution workflows. • Excellent written and verbal communication in English to effectively coordinate with regional partners and cross-functional teams. • Resourceful and proactive in navigating customs requirements, permit applications, and device distribution logistics. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab: Flex…