Trading Systems Reliability Engineer

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities. Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization. Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities • Providing Level 1 and Level 2 technical support while taking ownership of complex production incidents across a rich suite of in-house trading applications • Systematically tracking repetitive support issues, designing automated workflows, and building custom tooling to transition manual operations into more automated and robust infrastructure • Modernizing monitoring, alerting, and reporting systems to ensure seamless execution of daily scheduled jobs and immediate visibility into platform health • Collaborating within the reliability team to serve as a key technical contact for the trading desk, directly partnering with traders, trade monitors, and core developers to address operational needs during market hours • Overseeing automated deployments, configuration updates, and participating in an on-call rotation with occasional weekend support Qualifications • A bachelor’s degree in computer science, systems engineering, or a related field • At least 3 years of experience in production engineering or high-availability support • Strong engineering mindset with robust Python and Bash scripting skills used to replace repetitive, manual tasks with scalable automated workflows • Deep knowledge of Linux OS fundamentals, database query optimization (SQL), configuration management, source control (Git), and deployment pipelines • Proven track record of stepping beyond standard L1/L2 playbooks to debug complex, distributed system outages under time pressure • Exceptional written and verbal communication skills to effectively bridge engineering teams and fast-paced trading desks Preferred Qualifications • Prior exposure to financial domain concepts, electronic trading, order management systems (OMS), or market data protocols Benefits Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world. At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win. Our benefits include: • Generous paid time off policies • Savings plans and other financial wellness tools available in each region • Hybrid working opportunities • Free breakfast, lunch and snacks daily • In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more) • Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more) • Volunteer opportunities and charitable giving • Social events, happy hours, treats and celebrations throughout the year • Workshops and continuous learning opportunities At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together. Tower Research Capital is an equal opportunity employer.