Software Engineer (Application Support)

PRIMARY RESPONSIBILITIES • You will work with delivery manager to develop and implement applications to support Business needs. • Liaise with the infrastructure support and development teams. • Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications. • Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations. • Work with our infrastructure team to test and complete various server and network upgrade projects. REQUIREMENTS • Strong analytical, troubleshooting, and problem-solving skills. • Knowledge of SQL and database concepts. • Familiarity with API testing tools such as Postman. • Able to contribute individually and collaborate well with cross-functional team. • Hands-on experience in Linux, Unix is an added advantage. • Experience in working with vendors to resolve complex technical issues is an added advantage. • Proactive individual who takes ownership and drives tasks through to completion EXPERIENCE • Between 2 – 4 years of Application Development or technical project coordination • Good understanding of infrastructure and software development life cycle. • Familiarity with ticketing systems and incident management processes. • Good understanding of software development life cycle models (both Waterfall and Agile). • Knowledge of Linux/Windows environments.