FOOD OUTLET MANAGER

• can work on publick holidays • can work on shifts/change of shifts • can work and stand for long hours • at least 10 years experiences • have relavant certificate/diploma • Oversee day-to-day outlet activities to ensure a smooth workflow. • Manage site maintenance and ensure equipment is working properly. • Enforce company Standard Operating Procedures (SOPs) and policies. [1, 2, 3] • Hire, schedule, train, and motivate front-of-house and back-of-house team members.Conduct staff performance assessments and provide ongoing coaching. • Handle staff rosters, performance issues, and team communication. • Monitor the guest experience and ensure high standards of hospitality. • Handle customer feedback, inquiries, and complaints promptly and professionally. [1, 2, 3] •