Residence Service Officer

Residence Officer • Assist the Residence Manager to provide efficient operations and management of the assigned condominium • Comply with company’s quality assurance standards and expectations • Provide a high level of service to residents at all times • Attend to residents’ requests/enquiries/feedback • Assist residents with reservation & use of the condominium’s facilities and services • Greet residents and visitors warmly and make them feel welcome • Answer all incoming calls and email inquiries in a timely and courteous manner • Manage parcel deliveries based on approved policies and procedures • Ensure that front office space and lobby are kept clean and tidy at all times Requirements: • SHATEC or GCE ‘O’ / ‘N’ level with work experience in customer service / front desk / concierge • Friendly and passionate to serve with customer-oriented mindset • Excellent communication and interpersonal skills • Proficient in Microsoft Office applications • Well-groomed and possess a pleasant disposition • Team player • Able to perform shift work ( no mid-night shift ) Join us to develop your passion and enjoy a fulfilling career full of varied experiences. Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.