Application / Production Support L2 ( with Devops experience)

• Application and Production support over minimum 4 years • Quality assurance and good understanding of ITIL • Good Technical transverse background (Infra, database, tools) • Strong communication skills • Ability to work in a cross-functional team • Embrace change • Evangelize state of the art practices in agile methodology, and secure DevOps practices. • Knowledge of UNIX servers and applications built on JAVA/J2EE in Unix environment. • Knowledge of WINDOWS servers and applications management WINDOWS environment. • Understanding of Relational Database Systems like Sybase, Oracle, MSSQL and PostgreSQL • Knowledge on messaging systems such as WebSphere MQ • Good understanding of DevOps, with experience on at least one of the configuration management tools ,like ansible, Puppet • Very good understanding of application system design, development, testing, deployment and maintenance. • Management of requests coming from support + ( Development) , infrastructure Teams, Coordinating with different Teams ( Mainly Support Teams + Infrastructure Teams ) with primary objective of Keeping Application up and running Technology Proficiency · OS Platform : Windows, Linux Red hat · Scheduling Tools BMC CTRL-M · Monitoring OMI · CFT transfer tool · IBM MQ Series · J2EE WAS, Jboss, IIS, Tomcat · Database Oracle, Sybase, SSQL server, PostGreSQL · Network (DNS, OS, Firewall , Network) · Service Now, JIRA · Knowledge in Devops Tools will be a plus.