Assistant Manager - Academic Services | Jurong West

Position Title: Assistant Manager, Academic Services Working days: Mon to Fri Working hours: 9am - 6pm Working location: Jurong West Salary: $3,800 - $5,000 Job description • Manage administrative processes for academic programmes, including updating student records in the relevant student management portal, student orientation, university matriculation, certification letters, visa applications and tuition fee matters. • Prepare and verify graduation documents, student records and reports, and coordinate industry visits. • Schedule timetables for Master/Postgraduate programmes by liaising with faculty and partner universities. • Coordinate lecture venues, laboratories and accommodation arrangements for visiting faculty. • Liaise with lecturers to prepare lecture and examination materials, teaching contracts and lecture claims for submission to the Finance Department. • Plan and coordinate examinations, including exam papers, exam instructions, printing, seating plans, scanning of answer scripts and examination invigilation. • Release and update examination results and arrange answer script viewing sessions. • Monitor student results and academic progress, and arrange follow-up meetings where required. • Provide administrative support for student internship and thesis placements with local and overseas institutions or companies. • Support scholarship application processing, verification and updating of academic details. • Handle student disciplinary matters and administrative issues when required. • Maintain student matriculation records and prepare reports for submission across academic programmes. • Support the Manager, faculty and relevant teams in certification and accreditation activities. • Coordinate with the University and partner institutions to ensure academic policies, procedures and teaching-related matters are implemented accordingly. • Liaise with partner universities and other academic stakeholders. • Support budgetary reviews, financial reporting, student and faculty reporting, expense monitoring and process improvement initiatives. • Plan and coordinate events including graduation, orientation, career opportunity days, alumni events and other Academic Services activities. • Attend local or overseas roadshows for marketing and outreach activities when required. Requirements • Diploma or Degree in any field. • Minimum 6 years of experience in a Senior Executive role within the education industry. • Candidates with at least 5 years of experience as an Assistant Manager with supervisory responsibilities will be considered for the Manager position. • Experience in academic administration, student records, examinations, graduation, programme coordination or related education administration functions. • Experience in coordinating academic programmes with faculty members, partner universities and other institutions. • Proficient in Microsoft Office applications and CRM systems. • Knowledge or experience in using Applied AI tools for workflow automation in academic planning. • Experience in process improvement, reporting and administrative coordination. • Willing to work on weekends when required, kept to a minimum. Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932 The SupremeHR Advisory Pte Ltd EA No: 14C7279