Warehouse Packer

Order Fulfilment & Packing • Process, pick, pack, and fulfil online and corporate customer orders accurately across multiple eCommerce platforms. • Verify product SKUs, quantities, and order details before order fulfilment. • Ensure all orders are packed according to company SOPs and packaging guidelines. • Prepare orders for timely dispatch and delivery. Quality Control • Conduct quality checks on products before shipment. • Record quality control videos and capture photographs for documentation purposes when required. • Ensure products meet the company's quality standards prior to dispatch. System & Inventory Administration • Process Transfer Orders (TO) and Sales Orders (SO) using Oracle NetSuite (training will be provided). • Update fulfilment trackers, operational records, and inventory-related information accurately and promptly. • Maintain proper documentation and filing of fulfilment activities. Customer & Operational Support • Liaise with internal departments to fulfil customer requirements and resolve order-related queries. • Ensure fulfilment processes comply with established SOPs, operational procedures, and quality standards. • Support day-to-day eCommerce operations and perform other ad hoc duties as assigned. Requirements • Minimum Nitec, Higher Nitec, Diploma, or equivalent qualification. • Prior experience in eCommerce fulfilment, warehouse operations, logistics, or order processing will be an advantage. • Familiarity with ERP systems such as Oracle NetSuite is preferred but not required. • Proficient in Microsoft Office applications, particularly Excel. • Strong attention to detail and accuracy. • Able to work independently and as part of a team. • Good organisational and time management skills. • Physically fit and comfortable handling packing and fulfilment activities. • Positive attitude with a willingness to learn and adapt in a fast-paced environment.