Assistant Manager

Company Overview Nanachome Singapore is the first international branch of Japan’s premium charcoal-grilled yakitori restaurant, awarded One Michelin Star and Tabelog Bronze. We offer a supportive team environment and authentic Japanese hospitality in Southeast Asia. Job Summary Nanachome seeks an experienced Assistant Manager to lead the front-of-house team, ensuring exceptional Japanese hospitality and smooth restaurant operations. Responsibilities • Supervise daily floor operations to maintain efficient and seamless service delivery • Lead, motivate, and coach the service team to achieve high performance and guest satisfaction • Greet and engage guests to provide outstanding customer service and enhance their dining experience • Manage guest feedback by addressing and resolving issues promptly and professionally • Coordinate with kitchen staff & Restaurant Manager to ensure timely and accurate food and beverage service • Monitor and enforce cleanliness, hygiene, and food safety standards throughout the restaurant • Assist with opening and closing procedures, including reservations management and cashiering tasks • Train new team members on company SOPs to uphold service quality and operational consistency