Beauty Field Coach ($3500-S$4200 + Allowance) Central

Key responsibilities • Provide regular on-the-job coaching and training to Beauty Advisors on product knowledge, selling techniques, customer service, beauty techs consultation skills and service and make up skills. • Conduct regular store visits to observe, evaluate, and provide feedback on performance. • Identify individual learning needs and tailor coaching strategies accordingly. • Facilitate group training sessions and workshops on new product launches, seasonal promotions, and brand initiatives. • Implement and monitor training programs to ensure consistent brand messaging and service standards across all locations. • Define and implement coaching topics for beauty advisor to improve their NPS and CXE performance. • Monitor the performance of beauty advisors with the utilization of beauty tech devices and brand’s app at the point of sales, as well as track conversion rates. • Partner with retail managers, counter/ boutique managers and Beauty Advisors to analyze sales performance and identify opportunities for growth. • Set and track individual and store sales goals, providing support and motivation to achieve targets. • Implement strategies to drive sales and increase market share within the assigned territory. • Monitor and analyze competitor activity and market trends. • Build and maintain strong relationships with retail partners, including store managers, Beauty Advisors, and other key stakeholders. • Collaborate with retail partners to execute successful in-store events and promotions. • Address and resolve customer service issues effectively. • Plan and execute impactful in-store events and promotions to drive customer engagement and sales. • Manage event logistics, including staffing, merchandising, and inventory. • Track and analyze event performance to measure ROI and identify areas for improvement. • Maintain accurate records of coaching activities, sales and service data, customer service performance data and event results. • Prepare and submit regular reports to management on performance and progress. • Manage a budget for training materials and events. • Manage inquiries related to the brand’s app and beauty tech devices and software. • Manage and assist with customer service inquiries. What we're looking for • Minimum 3 years' experience in a beauty or retail training/coaching role • Strong knowledge of the beauty industry, including current trends, products and selling techniques • Excellent communication and interpersonal skills, with the ability to effectively train and motivate a team • Excellent communication, interpersonal, and presentation skills. • Problem-solving mindset and the flexibility to adapt to changing priorities • Passion for delivering exceptional customer service and building long-lasting relationships • Ability to travel frequently within the assigned territory. • Proficient in Microsoft Office suite and comfortable using digital tools and platforms What we offer • Comprehensive health and wellness benefits, including medical insurance • Ongoing training and development opportunities to enhance your skills and advance your career • Vibrant, collaborative work environment with a focus on work-life balance • Opportunity to work with a dynamic team and contribute to the growth of a leading beauty retailer 5 Days Work Week (Monday to Friday) Weekends and PH Off Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg (NOTE: The following information should be Included in the Resume. Thank you) • Date of Availability • Detailed Job Scope • Reason for Leaving for All Employments • Salary Expectation Shortlisted candidates will be notified for an interview. MOM License: 09C3018