Senior Bar Supervisor (2-year Renewable Contract)

We are seeking an experienced and service-oriented Senior Bar Supervisor to oversee daily bar operations, guide the team and deliver high standards of beverage service and guest experience. Job Responsibilities: Bar Operations • Supervise daily operations, including bar setup, opening and closing procedures, POS handling and stock checks. • Ensure compliance with company SOPs, hygiene requirements and service standards. • Support F&B events, promotions and other operational requirements. Guest Experience • Deliver excellent customer service and recommend beverages based on guests’ preferences. • Maintain good product knowledge of cocktails, wines, spirits, beers and other beverages. • Handle guest feedback and complaints promptly and professionally. Beverage and Mixology • Prepare and serve beverages according to approved recipes, presentation and portion standards. • Support the development of signature drinks, seasonal offerings, beverage menus and promotions. • Keep updated on beverage trends and encourage sales through suitable recommendations and upselling. Inventory and Cost Control • Monitor stock levels, support ordering and conduct regular stock counts. • Maintain accurate inventory records and highlight stock discrepancies. • Minimise wastage, breakage, over-pouring and shrinkage. • Ensure proper storage, rotation, portioning and cost control. Team Supervision and Training • Supervise, brief and guide bar team members during operations. • Train and coach employees on beverage knowledge, cocktail preparation, service standards and SOPs. • Monitor grooming, attendance and operational performance. • Promote teamwork and maintain a professional working environment. Compliance and Safety • Ensure compliance with health, safety, hygiene, licensing and responsible alcohol service requirements. • Ensure proper cleaning and handling of bar equipment, tools and glassware. • Report incidents, safety concerns or non-compliance promptly. Job Requirements: Qualifications and Experience • Diploma, GCE O Level, Certificate in Hospitality or equivalent. • Minimum 3 years of relevant bar or F&B operations experience . • Supervisory and hands-on cocktail preparation experience are preferred. • Bartending, mixology, wine or beverage certification is an advantage. Knowledge and Skills • Good knowledge of bar operations, beverages, inventory control and basic beverage costing. • Strong cocktail preparation, customer service and guest engagement skills. • Able to operate POS and inventory systems and handle payments and stock accurately. • Good communication, team supervision, coaching and problem-solving skills. Personal Attributes • Organised, responsible, outgoing and passionate about beverages and guest experience. • Able to perform effectively in a fast-paced environment, independently and as part of a team. • Able to work shifts, weekends and public holidays and support F&B events when required.