Assistant Field Service Engineer

Job Duties and Responsibilities • Installation and/or relocation of Lam’s complex electro-mechanical and electronic systems equipment at customers’ sites and conduct associated start-up, cutover and check-out activities on the newly installed systems • Minimize machine downtime or system interruptions performing on-site preventive maintenance of equipment and attending to equipment abnormalities. • Utilize analytical problem-solving methodology to eliminate equipment malfunctions, isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions. • Provide clear and comprehensive pass-down information to relevant stakeholders, ensuring effective follow-up on machine status and continuity of customer support operations. • Provide hardware support for Tier 2 process qualification activities. • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. • Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts, etc.) in good working condition, and ensure it is secure and accounted for • Take on ad-hoc duties as and when assigned by the Immediate Supervisor Job Requirements / Work Experience & Skills • Diploma in Mechanical/Electrical Engineering or related Engineering discipline • Recent graduates from Local Polytechnics are welcome to apply (Singapore Polytechnic / Ngee Ann Polytechnic / Republic Polytechnic / Nanyang Polytechnic & Temasek Polytechnic) • Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit • Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods. • Able to travel frequently, domestically and internationally, based on customer needs and for training, flexibility to work a variety shifts including compressed and alternative workweeks including overtime if needed (~10%) • Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite • Communication skills, both written and verbal, in English • Foundational analytical and problem-solving skills • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manual