Technical Engineer

About AETOS At AETOS, we do more than provide security services. We deliver integrated solutions that combine security, technology, facilities management, and sustainability to help our clients operate safely and efficiently. Our people are at the heart of everything we do. We invest in continuous learning, career development, and creating opportunities for our employees to grow professionally while making a meaningful impact. Why Join Us At AETOS, you'll be part of a supportive team that values collaboration, ownership, and continuous learning. We offer: • Career development and technical training • Opportunities to work with advanced security technologies • A collaborative and supportive work environment • Meaningful work that supports critical national infrastructure About the Role We're looking for a motivated Technical Engineer who enjoys solving technical problems and working with integrated security systems. You'll be responsible for maintaining, troubleshooting, and supporting mission-critical security infrastructure while ensuring high system availability. This role is ideal for someone who enjoys hands-on technical work, working with clients, and continuously improving system performance. Key Responsibilities • Maintain and troubleshoot integrated server-based ELV and low-voltage security systems. • Diagnose and resolve issues involving CCTV, Access Control Systems (ACS), Video Management Systems (VMS), servers, and network devices. • Perform preventive maintenance and hardware health checks on servers and security systems. • Configure and support CCTV, ACS, VMS, kiosks, UVSS, VLPR, switches, and related infrastructure. • Monitor system performance and ensure KPIs are achieved. • Maintain accurate technical documentation, including SOPs, maintenance records, site logs, and root cause analysis reports. • Support project activities such as User Acceptance Testing (UAT), technical documentation, and user training. • Work closely with clients and internal teams to ensure timely issue resolution. • Participate in a 24/7 standby rotation to support critical systems when required. Requirements • Diploma or Degree in Engineering, Information Technology, or a related discipline, or equivalent hands-on experience. • CCNA certification. • At least 2–3 years of experience supporting physical security or ELV systems. • Strong troubleshooting experience with:CCTVAccess Control Systems (ACS)Video Management Systems (VMS)KiosksUnder Vehicle Surveillance Systems (UVSS)Vehicle License Plate Recognition (VLPR)Intrusion Detection Systems (IDS)Perimeter Intrusion Detection Systems (PIDS)Servers and networking equipment • Experience with VMS platforms such as HCP, Milestone, or similar. • Working knowledge of networking and firewall configuration. • Experience supporting server-based environments and performing preventive maintenance. • Good documentation and communication skills. • Willing to participate in a 24/7 standby rotation. What You'll Gain • Exposure to large-scale, mission-critical security systems. • Opportunities to work with leading physical security technologies and enterprise platforms. • Continuous learning and technical development through mentorship and training. • A supportive team culture that encourages ownership and professional growth. • The opportunity to contribute to projects that enhance the safety and security of Singapore's critical infrastructure.