OPERATIONS MANAGER

Assist in overseeing Airport operations as required. Assist in coordinating airport operations including planning staff schedules, and relevant reports/paperwork. Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups. Assist in training new staff in the department and ensure product knowledge is accurately delivered to staff. Participate and help the staff with the daily operations. Possess full knowledge of handling airport services provided by the company. Responsible for all ordering, inventory, stationery, and stocks for daily use for own department. Receiving and maintaining records and accounts for all flights serviced and attended. Attend to vendors’ queries, feedback, and complaints in a timely professional way. Conducting and submitting monthly flight lists for accounting purposes. Any additional duties (including hands-on duties) as required. Requirements Minimum Degree and above Minimum 4 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport or ground handling company Minimum 2 years in a management or leadership role Able to work on shifts and weekends/ PH.