Customer Service Executive (Tuas) (5days) (Meals provided)

Job Highlight: • 5 days work week • Meals provided (Breakfast and lunch) • Comission to be earned after confirmation Job Description: · Provide introductory information about the company and its products and services to new customers · Respond to customer inquiries · Advise customers on products or services to best suit their specific requirements · Prepare quotations and follow up with customers for their acceptance. · Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met. · Prepare delivery orders and other relevant documents. · Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed. · Resolve customers’ concerns, if any. · Build and maintain long term business relationship with new and existing customers Requirements: · Minimally 2 years of working experience, with experiences handling container shipment. · Prior customer service or sales coordinator experience will be an advantage · Preferably with knowledge for import and export shipments · Experience in logistics industry will be an advantage · Friendly and welcoming disposition · Has initiative, independent and able to work in dynamic environment · Good command of written and verbal English · Excellent organizational and multitasking skills