Bartender

• Prepare and serve alcoholic and non-alcoholic beverages in accordance with company recipes, quality standards, and presentation guidelines. • Welcome guests warmly, engage in friendly conversation, and provide knowledgeable recommendations on cocktails, wines, spirits, beers, and other beverages. • Ensure every guest receives prompt, professional, and personalised service to enhance their overall experience. • Maintain cleanliness, organisation, and sanitation of the bar, equipment, glassware, and workstations throughout each shift. • Set up and replenish bar supplies, garnishes, mixers, ice, and other operating items before, during, and after service. • Monitor stock levels and report shortages, breakages, or discrepancies to the Bar Supervisor or Manager. • Assist with inventory counts, stock rotation, and proper storage of beverages and bar supplies. • Accurately process guest orders and payments using the point-of-sale (POS) system. • Support floor service by delivering drinks, taking beverage orders, and assisting the service team during peak periods. • Ensure responsible service of alcohol by verifying guest age where required and refusing service in accordance with company policies and local regulations. • Handle guest enquiries, feedback, and minor complaints professionally, escalating issues when necessary. • Perform opening and closing duties, including bar preparation, cash reconciliation (where applicable), cleaning, and securing the outlet. • Follow all food safety, hygiene, occupational health and safety, and company operating procedures. • Work collaboratively with colleagues to maintain efficient operations and deliver a seamless guest experience. • Participate in training sessions and continuously develop product knowledge, mixology techniques, and service skills.