Customer Service Assistant ( 5/6 days week – Jurong East)

Customer Service Assistant ( 5/6 days week – Jurong East) Roles and Responsibilities Responsibilities: • Handle customer inquiries via email, phone, and other channels in a timely and professional manner. • Coordinate closely with warehouse and logistics teams to ensure accurate order processing and delivery. • Prepare and manage documentation for customer orders, billing, and inventory. • Generate billing invoices and assist with inventory and order reports. • Maintain accurate data entry in internal systems (customer and warehouse management). • Resolve customer issues effectively or escalate when required. • Support daily operations and perform ad-hoc duties as assigned . Qualification Requirements • GCE O Level • competent and familiar with excel tools and functions such as vlookup, pivot tables, formulas and linkages of data points • independent, proactive and positive attitude • to provide operations support on need basis when needed Salary $2000 to $3200 per month, whatsapp Grace 87952790