Assistant Manager/Manager (Marketing & Outreach), MSc Programmes Office

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal. NUS Career Portal link: https://careers.nus.edu.sg/job/Assistant-ManagerManager-%28Marketing-&-Outreach%29%2C-MSc-Programmes-Office/26172-en_GB/ We regret that only shortlisted candidates will be notified. About Us Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia. For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family! To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/ Job Description The incumbent will be leading the MSc degree programmes’ marketing and promotional activities and administration at NUS Business School. The duties and responsibilities are as follows. Events and Outreach with Business Development • Participate in outreach events to promote the MSc programmes • Coordinate and organise offline and online outreach events (e.g. info sessions, coffee chats, etc.) to promote the MSc programmes • Work with the Digital Marketing colleagues to design campaigns in promoting outreach events as well as post-event engagements • Liaise with partner universities, prospectives corporates, and agencies to coordinate visits, alumni engagement, and co-hosted events • Track event success metrics and prepare post-event reports and insights Direct Marketing Campaigns • Co-manage the email marketing campaigns and activities of the various NUS MSc Programmes • Analyse current email marketing campaigns and make recommendations for improvement • Leverage on the CRM to maximize marketing opportunities • Track leads and applicants, following up through their journey and process • Set up, manage, and grow official social media accounts on WeChat, Xiaohongshu (RED), Douyin, and other relevant platforms • Coordinate with content creators or local agencies to ensure timely, on-brand, and culturally relevant posts Content Management and Marketing • Work closely with our MSc Programmes Office team, NUS BIZ Corporate Communications Office and other stakeholders to act as a brand guardian in terms of the look and feel of online communications as well as the tone of voice of copy • Handle programme-related enquiries from prospects and glean insight on generating relevant content strategy • Be part of the team effort to generate and manage content ideas (including but not limited to copy, visuals, infographics, etc.) for EDMs, social media, student blogs etc. • Translate key materials to ensure local accuracy and appeal Research and Reporting • Conduct periodic research on customers, market conditions and competitors • Analyse and report on return on investment for the different marketing campaigns Other roles within the office as designated by the Reporting Manager and Director. Qualifications • Bachelor degree from a reputable institution, with at least 3-5 years of relevant working experience including marketing academic programmes in tertiary institutions will be preferred • Some Business Development experience is preferred • Familiarity with digital ecosystems and marketing platforms in key Asian markets, including China • Basic knowledge of social media strategy, content management, and performance tracking • Familiarity with marketing tools like CRM systems, marketing automation, or paid ad dashboards • Fluent in Mandarin Chinese (spoken and written) is a plus, as the role requires frequent liaison with Chinese-speaking stakeholders. • High level of written and oral communication skills • Experienced, confident and effective working in cross-cultural settings • Meticulous with an eye for detail and a keen appreciation of good documentation • Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy • Team player with a good combination of high intelligence, emotional and cultural quotient (Appointment job grade will commensurate with the selected candidate's experience)