Product Manager (Digital)

About the Role We are seeking a passionate and experienced Product Manager to drive the vision, strategy, and delivery of digital workplace products that enhance productivity and user experience within a large-scale public sector environment. In this role, you will own key educator-facing digital products, working closely with users, designers, engineers, and stakeholders to deliver impactful solutions. You will champion user-centric innovation, lead product strategy, and contribute to long-term digital transformation initiatives. Key Responsibilities Product Strategy & Ownership • Define and execute the product vision, strategy, and roadmap for digital workplace platforms. • Own and manage products that support productivity, collaboration, and operational efficiency across diverse user groups. • Deliver measurable outcomes aligned with organizational transformation goals. • Balance user, business, and technical priorities to maximize product value. Product Development & Innovation • Build, prototype, and scale digital solutions that streamline workflows and improve user experiences. • Engage closely with end users to identify needs, validate assumptions, and refine product features. • Drive continuous product improvements through user feedback, analytics, and experimentation. • Work with engineering and design teams to deliver cohesive, high-quality product experiences. Stakeholder Management & Collaboration • Collaborate with cross-functional teams including engineering, design, operations, and business stakeholders. • Facilitate alignment across diverse groups to achieve shared product objectives. • Communicate product vision, strategy, priorities, and outcomes effectively to stakeholders at all levels. • Advocate for user-centric and data-driven decision-making. Product Leadership • Champion agile product development principles and iterative delivery practices. • Mentor and guide junior product managers and project team members where required. • Promote product management best practices and continuous improvement within the organization. Requirements Qualifications • Bachelor's Degree in Computer Science, Information Systems, Business Administration, Education Technology, or a related field. • Master's Degree is advantageous. Experience • Minimum 3 to 5 years of experience in Product Management. • Proven track record of owning, launching, scaling, and enhancing digital products. • Experience managing the full product lifecycle, from discovery and planning through delivery and optimization. • Experience working in Agile environments and collaborating with cross-functional teams. • Exposure to government, digital services, SaaS, enterprise platforms, or consumer-facing products is preferred. Skills & Competencies Product Management • Strong product ownership and strategic thinking abilities. • Experience developing product roadmaps and prioritizing initiatives. • Ability to define success metrics and measure product outcomes. User-Centered Design • Deep understanding of user research and customer-centric product development. • Familiarity with UX/UI principles and design-thinking methodologies. Technical Understanding • Good understanding of modern web technologies, digital platforms, APIs, and system ecosystems. • Ability to collaborate effectively with technical teams without requiring hands-on coding experience. Stakeholder Management • Excellent communication, presentation, and influencing skills. • Strong ability to build consensus and drive alignment across diverse stakeholder groups. Analytical & Problem Solving • Data-driven decision-making capabilities. • Ability to manage competing priorities and solve complex business problems. Preferred Qualifications • Experience in education technology, digital workplace solutions, or large-scale digital transformation initiatives. • Familiarity with the Singapore public sector environment. • Experience working on products serving large and diverse user communities.