Associate (Motor & WICA Claims)

Roles & Responsibilities • Acknowledging, registering and uploading of Letter of Demand. • Processing payments for both Motor & WIC claims. • Issue Receipts for recovery and Giro returned. • Raise Credit Notes & Debit Notes. • Merging of Debit Notes. • Emailing Debit Notes for excess recovery to Agents, Brokers & Insureds. • Claims registration / review for both Motor & WIC claims. • Prepare Non-Reporting Letters to both Insured & Traffic Police. • Handling Motor Warranty claims for vehicles ending with number (suffix 6 to 9 & 0). • Computation for WICA medical bills and medical leave wages. • Sending out correspondence to Insured, claimant, lawyer etc. • Emailing to medical institutions to follow-up on medical report, clarifications etc. • Manning of Motor Claims / Survey/ WIC Mailbox. • Drivers’ screening. • Generate Merimen reports for the following: • Incoming Claims • Adjuster Mandate Request • Pending Adjuster Survey • BOLA and Fraud cases (Every Thursday) • Other such related duties such as photocopying, scanning and uploading relevant documents. • Any other duties as assigned by Direct Supervisor or Head of Department (HOD /Competent Authority). Requirements: • Minimum diploma holder in any discipline • Preferably 1 year of relevant experience (without prior experience will also be considered) • Good working attitude and passion to learn • Proactive attitude – constantly looking at ways to improve efficiency and job performance. • Team-player and meet Job requirements within tight timelines • Computer literacy skills is essential • Effective communication and interpersonal skills