Clinic Assistant

Roles & Responsibilities Pre-requisites: - · Excellent customer service, communication and interpersonal skills · Basic computer knowledge with Han Yu Pin Yin inputs · Relevant working experience will be an added advantage Responsible for all the operational activities in the clinic. Duties at the reception counter include, but are not limited to the following: - • registration of patients including retrieving and filing of patients’ consultation cards and entering of patients’ details into the computer system • cashier duties which include reconciliation of daily cash collection, preparing bank-in lists and depositing of cheques and cash. • taking appointments (where applicable) • taking phone calls and handling patients’ enquiries. Duties at the dispensary include, but are not limited to the following: - • dispensing duties • regular monitoring of stock and raising purchase orders • receiving stocks • month end stock take Physicians’ assistance duties include, but are not limited to the following: - • checking and ensuring that treatment rooms are fully equipped at the beginning of the day • assists physicians or chaperon male physicians when they are carrying out treatment and procedures for female patients. • identify patient’s needs when they ring the call bells for assistance • in-between patients tidying of treatment rooms • ensuring that all equipment are duly switched off at the end of the day Others: - • general housekeeping of the clinic including tidying of reception area, dispensary, consultation and treatment rooms. • administrative duties e.g., petty cash management, sorting and distributing of incoming mails and documents received via courier / dispatch etc. • perform any other duties that may be assigned from time to time