Itcan Pte. Limited · MyCareersFuture · 1mo
RDSS (Desktop Support Engineer)
Singapore, Central- Posted
- 2026-09-08 (1mo)
- Place
- Singapore, Central
- Commitment
- Full Time
- Salary
- SGD 2,800 – 3,000 / month
- Experience
- 2+ YOE
- Education
- SPM / High school
- Department
- Information Technology
- Source
- MyCareersFuture (the employer’s own listing)
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Skills in this posting
Desktop SupportTechnical SupportService Desk
Service Support:
* Acts as a level 2 support for technical issues, or escalation point from Level 1 Service Desk support
* Able to resolve technical issue remotely within the given SLA
* Provides technical support via remote connection (BeyondTrust) to large enterprise agency users
* Resolves software installation and software upgrade issues via Software Center/CCMCache
* Resolves access, sign-in issues, and general usage of M365 Office account
* Generates logs and screenshots required to escalate to third-party vendors
* Troubleshoots basic network connection issues
* Proactively shares and collaborates with colleagues for knowledge-sharing
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