Procurement & Operations Executive

The Role The Procurement & Operations Executive plays a key role in ensuring the smooth day-to-day operations of the hospital. This role combines hands-on operational support with strategic procurement and inventory management, ensuring that clinical and front desk teams have the supplies, equipment, and resources they need to deliver uninterrupted, high-quality patient care. You will split your time between hands on operations and procurement/inventorymanagement. Reportingto the Operations Manager/Assistant Hospital Director, you will manage supplier relationships, drive cost-effective purchasing and operational efficiency, and collaborate with internal stakeholders and vendors to maintain optimal inventory while ensuring compliance with hospital policies and regulatory requirements. Key Responsibilities 1. Procurement & Inventory Management • Procurement : Source and purchase medical supplies, medications, equipment, and operational materials • Inventory Management : Track stock levels, manage ordering systems, implement cost controls • Vendor Relations : Negotiate contracts, maintain supplier relationships, resolve issues • Operations : Coordinate scheduling, manage budgets, ensure compliance with regulations • Cost Control : Analyze spending, identify savings opportunities, optimize efficiency • Team Coordination : Work with clinical and administrative staff to meet operational needs • Documentation : Maintain records, prepare reports, track KPIs 2. Operational Support & Process Improvement • Support the review, development, and continuous improvement of operational workflows. • Oversee daily hospital operations – facility keep up • Coordinate between reception, nurses and vets to keep things running without bottlenecks • Participate in scenario planning and hospital table-top exercises. • Ensure daily operations and foundational services are executed smoothly and consistently to organizational standards. • Support tracking and monitoring of KPIs, and optimize resource utilization. • Execute initiatives to improve operational efficiency and workflow effectiveness. • Assist in internal and external communications relating to operations. • Support price revision exercises for inventory, including identifying critical items impacting margins or not aligned with pricing guidelines. • Support onboarding of new associates and basic HR admin (PMS System, lockers management) 3. Facility & Fault Reporting Coordination • Ensure hospital infrastructure and facilities remain functional and well-maintained. • Track, report, and escalate operational issues promptly to management. • Coordinate daily operational activities to ensure efficient service delivery. • Maintain a strong understanding of departmental workflows and SOPs. • Ensure safe and smooth operations across clinical and non-clinical areas. 4. Reporting &Administration • Monitor and collate data on procurement, KPIs, and operational performance. • Prepare and submit periodic reports for management review. • Perform ad-hoc duties and projects as assigned. Requirements & Qualifications • Diploma in Supply Chain Management, Procurement, Business Administration, Logistics, or a related field. • Minimum 5 years of experience in procurement, purchasing or related functions, with at least 2 years in veterinary, healthcare, pharmaceutical or medical environments. • Experience with ERP or inventory managing systems, and proficiency with Microsoft Office applications. • Strong knowledge of procurement processes, inventory management, and supplier relationship management. • Strong negotiation, analytical, and problem-solving skills with strong attention to detail. • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external suppliers. • Customer-service oriented mindset. • Able to work independently in a fast-paced, dynamic environment. • Demonstrates initiative and a continuous improvement mindset. • Problem-solving ability under pressure. • Budget management experience. Preferred Qualifications • Veterinary industry experience • Knowledge of veterinary supplies/pharmaceuticals • Experience with vendor management systems