System & Storage Engineer

Job Summary The System & Storage Engineer will deliver enterprise projects, support presales activities, design technical solutions, and provide advanced troubleshooting for system and storage deployments. Responsibilities • Lead the technical implementation of enterprise system and storage projects, contributing to solution design aligned with project objectives • Provide Level 2 managed services support during scheduled shifts, resolving client-reported incidents efficiently • Analyze project objectives to derive detailed Scope of Work documents • Develop vision and connectivity diagrams to illustrate system setups clearly • Troubleshoot and resolve complex system infrastructure issues to maintain operational stability • Work flexibly on weekends and after business hours to meet project deadlines and support client incidents • Ensure project deliverables meet agreed scope, timeline, and quality standards • Prepare comprehensive project documentation including configuration records, test results, handover documents, and as-built diagrams • Collaborate closely with project managers, engineers, vendors, and customers to ensure successful project delivery • Apply virtualization technologies such as VMware, HyperV, and Nutanix to optimize system performance • Manage server technologies including blade servers, hyper-converged infrastructure (HCI), and Cisco Unified Computing Server • Utilize cloud platforms like Azure, AWS, and Alibaba Cloud for scalable infrastructure solutions • Implement backup solutions using Veeam and Rubrik to ensure data protection and recovery • Administer Microsoft enterprise solutions including Entra, M365 (Exchange Online, SharePoint, Intune, Purview, Defender), and Active Directory • Perform security hardening on Windows and Linux operating systems to safeguard infrastructure • Configure and manage storage systems including SAN FC/iSCSI, NAS, and zoning on Brocade and MDS SAN switches Required competencies and certifications • Minimum 3 years of experience in project implementation within a system integrator environment • At least 3 years of experience implementing and migrating SAN Storage solutions • Minimum 3 years of experience implementing or upgrading VMware or HyperV virtualization platforms • At least 2 years of experience implementing Cisco UCS, HP, or Dell blade and system servers • 2 Years’ experience in implementing Microsoft enterprise products Preferred competencies and qualifications • Knowledge of Exchange, Microsoft Clustering, SQL Always On Availability Groups (AAG), Remote Desktop Services (RDS), and Windows Server Update Services (WSUS) • Technical certifications such as CCNA, Microsoft certifications, or equivalent • Experience with ManageEngine Endpoint Central or similar endpoint management tools