Customer Service Officer/Executive (Export/Import) @Alps Ave

Customer Service Officer/Executive (Export) /Mon-Fri, 9am -6.30pm; Alt Sat, 9am -1pm • Attend calls and provide flight details to customer upon receiving booking within the SLA. • Check on Export Documents accordance to compliance and Airfreight rates apply is correctly. • Apply export permit and other export custom documents processed on timely manner • Monitor onboard status and informed customer on any abnormality. • Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team) • Update on new changes / requirement by airlines or governmental requirement • Ensure monthly customer report is submitted. • Experience in using CargoWise ERP system Interested applicants, send in your updated resume by clicking “Apply Now”. Lin Weikang EA Personnel No: R21102570 EA License No: 23C1894