Aspire/CareNights Supervisor

Job Summary: In Morning Star Community Services, we seek to create an environment of warmth and safety for the individuals we work closely with, with a focus on strengthening the relationship between child and parent. We seek individuals in a management role who is aligned with our vision of Strengthening Family Relationships in Singapore. The Aspire/CareNights Supervisor supports the Assistant Manager in overseeing the Aspire/CareNights programme. He/she is responsible for managing the day-to-day operations and ensuring smooth execution of programme. The incumbent is expected to work within the programme operating hours on weekdays and on Saturdays when required. He/she is largely expected to work in an indoor environment, although he/she is required to travel to and from various Aspire/CareNights centres, or out of organisation’s premises to attend conferences, trainings, and other events or meetings. Key responsibility areas Aspire/CareNights Operation and Management • Determine staffing and other manpower-related needs for all Aspire/CareNights centres • Organise and implement events for the children and their families • Ensure the delivery of the planned curriculum is always consistent in all centres • Manage and report incidents at the Aspire/CareNights centres in a timely and professional manner • Work with Mentors to support the children in their social emotional development • Partner with parents and schools to monitor children’s social emotional development and challenges • Conduct risk assessment for Aspire/CareNights centres to always uphold safety • Participate in advocacy activities of the Aspire/CareNights programme and the organization Supervisor Role • Coach Aspire/CareNights Mentors on child management skills and strategies • Assist and support centres’ manpower deployment, including operational needs • Orientate, develop and establish good relationship with Mentors/volunteers and provide constant feedback to always uphold professionalism • Conduct monthly induction sessions for new volunteers Curriculum Development and Coaching • Asist in the planning, designing and reviewing of current and new curriculum. • Coach Mentors on the delivery and management of the curriculum to engage the children effectively Stakeholder Management • Manage and support communications with parents, volunteers and other partners confidently and professionally • Conduct centre tours to visitors including potential clients, sponsors and volunteers Administration • Oversee the administration and operations of Aspire/CareNights centres, including day-to-day activities and enrolment of children • Support and provide input as per required by AM Requirements • Diploma/Degree in Psychology, Counselling, Social Work, or Special Education preferred • At least 3 years’ experience in operational or direct services roles working with children, with at least 1 year in a supervisory role. • Experience in the social service sector preferable • Strong interpersonal skills • Good understanding of social-emotional learning process/frameworks • Able to engage and manage children well • Strong problem-solving skills • Team leadership and coaching ability • Driven with passion to lead and transform • Adaptive and Flexible