Spa Therapist 美容师 / 按摩师

Spa Therapist 美容师 / 按摩师 Working Location: Company Outlets, Singapore Work Week: 5.5 Days Work Week Annual Leave: 9 Days Onwards Job Responsibilities | 工作职责 • Achieve monthly individual sales targets by actively engaging with customers and promoting services. 通过积极与客户互动及推广服务，达成每月个人销售目标。 • Maintain accurate customer documentation and records to support service quality and follow-up. 维护准确的客户资料及记录，以确保服务质量及后续跟进。 • Deliver a variety of facial and massage treatments safely and professionally according to customers' needs. 根据客户需求提供多种美容及按摩疗程，确保服务安全及专业。 • Respond promptly to customer enquiries and tailor services according to their needs and expectations. 及时回应客户咨询，并根据客户需求及期望提供个性化服务。 • Recommend and promote suitable retail products and additional services to enhance customer experience and sales performance. 推荐及推广合适的零售产品及附加服务，以提升客户体验及销售表现。 • Ensure all products and services are sold at or above the required cost price to maintain profitability. 确保所有销售的产品及服务价格不低于规定成本价，以维持公司盈利。 • Ensure customer safety during treatments by following proper procedures and taking appropriate precautions to prevent injuries or burns. 严格遵守正确的操作流程及安全措施，确保客户在疗程期间的安全，防止受伤或烫伤。 • Provide consistently high-quality customer service and build long-term customer relationships. 持续提供高品质的客户服务，并建立长期良好的客户关系。 • Keep treatment rooms, facilities and equipment clean, hygienic and properly sanitised according to company safety standards. 按照公司安全及卫生标准，确保疗程室、设施及设备保持清洁、卫生及妥善消毒。 • Ensure treatment rooms are adequately stocked with the necessary products and supplies for uninterrupted service delivery. 确保疗程室备有充足的产品及用品，以保障服务顺畅进行。 • Guide and train new staff members when required to support their development and promote team growth. 根据需要指导及培训新员工，协助员工发展并促进团队成长。 • Perform any other ad-hoc duties assigned by Management. 完成管理层安排的其他临时工作。 Requirements | 任职要求 • Candidates with certifications from CIBTAC, CIDESCO, ITE, WSQ, Republic Polytechnic (RP) or Singapore College of Traditional Chinese Medicine will be preferred. 优先考虑持有 CIBTAC、CIDESCO、ITE、WSQ、共和理工学院（RP）或新加坡中医学院相关证书者。 • Able to perform facial and massage treatments professionally and safely. 能够专业及安全地进行美容及按摩疗程。 • Customer-oriented with a friendly, professional and service-minded attitude. 以客户为导向，具备友善、专业及良好的服务态度。 • Good communication and interpersonal skills. 具备良好的沟通及人际交往能力。 • Willing to learn and continuously improve treatment and product knowledge. 愿意学习并持续提升疗程及产品相关知识。 • Able to commit to retail working hours, including weekdays, weekends and public holidays. 能够接受零售行业工作时间，包括平日、周末及公共假期的轮班安排。 Staff Benefits | 员工福利 • Attractive salary scheme with basic salary plus commission 具吸引力的薪资制度（底薪 + 佣金） • Meal and transport allowances provided 提供餐饮及交通津贴 • Yearly performance bonus 年度绩效奖金 • Medical benefit scheme 医疗福利 • Workers' insurance 员工保险 • Long service award 长期服务奖励 • Various types of leave benefits 多种假期福利 • Career progression and development opportunities 良好的职业晋升及发展机会 • Comfortable and conducive working environment 舒适及良好的工作环境