Accounts Receivable Officer

Job Summary Support the Accounts Receivable function by assisting with daily collection, billing, payment posting, and account reconciliation. Ensure records are maintained accurately and assist the Finance team with month-end closing, audit preparation, and other accounting tasks. Responsibilities • Assist in monitoring the accounts receivable (AR) aging report and follow up on outstanding payments • Prepare and issue statements of account to customers and inter-companies, and record them accurately in the Opera system • Follow up with customers on outstanding or overdue payments and assist in resolving payment discrepancies • Perform daily posting and upload outstanding invoices to the relevant portals • Assist with month-end closing activities and preparation of financial reports • Process and post Debit and Credit Notes according to company procedures • Assist with refund processing upon approval from authorized signatories and ensure the required supporting documents are complete • Check refund and chargeback requests and provide the necessary supporting documents • Prepare and maintain documents required for audit and financial reporting • Ensure transactions are processed accurately in accordance with hotel policies and procedures • Maintain proper filing of financial documents for easy reference and audit purposes • Assist in following up on outstanding receivables through email and other communication channels • Respond to queries from customers, auditors, banks, and head office when required • Assist with other Finance functions and ad-hoc duties as assigned Preferred Competencies and Qualifications • Diploma in Accounting, Finance, or a related field • 1 year of relevant experience , preferably in the hospitality industry • Good attention to detail and willingness to learn • Able to manage multiple tasks and meet deadlines • Able to work independently and as part of a team • Experience with Opera Cloud is an added advantage