Senior Clinic Assistant

We are seeking a dedicated Senior Clinic Assistant to join our GP clinic under Y Medical & Wellness Group of Companies. The successful candidate will be based at Our Tampines Family Clinic, and will play a key role in ensuring smooth daily clinic operations and delivering a positive patient experience. Responsibilities: Counter & Administrative Duties • Patient registration, temperature and weight taking • Handling CHAS, Medisave, and Healthier SG transactions • Dispensing medication and collecting payments (familiar with e-payment modes such as QR pay and NETS) • Managing appointment bookings for chronic disease follow-ups and sending patient reminders • Answering phone and counter enquiries in a professional manner • Performing claims submission (e.g., Medisave, CHAS, MBS, Managed Care/TPA insurance claims) • General administrative support and record keeping Clinical Support • Performing COVID-19 and Influenza swabs • Conducting ECGs and assisting doctors during consultations when required Requirements: • Minimum GCE O-Level or above, with relevant experience in a healthcare / GP clinic setting • At least 2 years of GP clinic working experience (required) • Strong IT proficiency (clinic systems, Managed Care portals, MBS, MHCP, and TPA claim portals) • Good command of spoken and written English; ability to converse in Mandarin and/or Malay is an advantage to communicate with non-English speaking patients • Diligent, customer service oriented, with a pleasant disposition • Able to work in a fast-paced environment and adaptable to rostered shifts • Adaptable to rostered shifts, and able to commit 3 night shifts and 1 weekend shift per week Benefits: • Competitive salary with CPF contributions • 13th month annual bonus • Career growth opportunities within a growing healthcare group • Supportive team environment and training provided If you are a proactive and responsible individual with a passion for healthcare operations, we invite you to join our team at Y Medical & Wellness Group. Apply now and be part of a team that values quality patient care and service excellence. If interested in the above position, kindly send your CV to: hr@ymedicalwellness.com. or click "Apply" We are an equal opportunity employer. We does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.