Temporary Manager (Internship & Industry Engagement), Undergraduate Studies Office

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal. NUS Career Portal link - https://careers.nus.edu.sg/job/Temporary-Manager-%28Internship-&-Industry-Engagement%29%2C-Undergraduate-Studies-Office/34499-en_GB/ We regret that only shortlisted candidates will be notified. About NUS Business School Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia. For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family! To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/ Job Description The Manager, Internships & Industry Engagement will support the NUS Business School’s Undergraduate Studies Office in managing and strengthening internship and industry engagement opportunities for undergraduate students. The role will provide continuity and leadership for the School's internship components linked to the Work Experience Milestone for the NUS Bachelor of Business Administration programme while supporting the transition towards a more integrated approach to internships, career opportunities and employer engagement. In addition to ensuring the effective delivery of existing internship processes, the Manager will be expected to identify opportunities to streamline operations, strengthen employer relationships and develop the foundations for a broader pipeline of meaningful internship and industry opportunities for NUS Business School undergraduates. This is a six-month contract position suited to an experienced professional who is able to operate independently, manage multiple stakeholders and deliver improvements within a relatively short timeframe. Key Responsibilities 1. Internship Programme Management • Manage the end-to-end administration of undergraduate internship components leading to Work Experience Milestone, ensuring that student placements meet relevant School and University requirements relating to relevance, duration, quality and academic credit. • Oversee internship applications and approvals, and exercise appropriate judgement in handling non-standard or complex cases. • Manage the allocation and coordination of faculty supervisors for credit-bearing internships. • Oversee the student performance evaluation process, including coordination and follow-up with company and faculty supervisors. • Consolidate and validate internship assessment information and facilitate the timely processing and approval of final grades. • Monitor key programme timelines, outstanding cases and operational risks to ensure smooth programme delivery. • Maintain accurate internship records and ensure compliance with relevant School and University policies and requirements. 2. Process Improvement & Operational Excellence • Review existing internship workflows and identify practical opportunities to simplify, standardise, automate or digitalise administrative processes. • Identify recurring operational issues and recommend improvements to enhance efficiency and the experience of students, faculty members and employers. • Review and strengthen standard operating procedures, process documentation, templates and student communications. • Develop appropriate tracking mechanisms to provide visibility over internship applications, milestones, outstanding actions and exceptions. • Support the implementation of feasible process improvements during the appointment and document recommendations requiring longer-term follow-up. 3. Stakeholder Management & Internship Support • Serve as a key point of contact for students, faculty members, employers and relevant University stakeholders on credit-bearing internship matters. • Provide clear and timely guidance to students on internship requirements, processes and relevant policies. • Liaise with company supervisors on internship administration, student evaluations and other programme-related matters. • Work collaboratively with relevant career services, administrative and academic stakeholders to resolve internship-related issues. • Maintain professional relationships with existing internship employers and surface potential opportunities or partnership leads to the relevant colleagues for follow-up. • Support internship-related student and employer communications as required. 4. Data, Reporting & Transition Support • Monitor and analyse internship participation and operational data to identify trends, recurring issues and areas requiring attention. • Prepare relevant management reports on internship participation, processing status, employers and other programme indicators. • Use available data and stakeholder feedback to recommend improvements to internship administration and programme delivery. • Ensure that key processes, outstanding matters, recurring issues and stakeholder information are appropriately documented to support continuity. • Support an orderly handover of the internship portfolio at the end of the appointment. • Contribute observations and recommendations that may inform the future integration of internship and undergraduate career-related functions. Qualifications • A recognised university degree with relevant professional experience. • Relevant experience in programme administration, higher education, student services, internships, career services or a related area. • Strong organisati…