Field Service Engineer

Key Responsibilities • Perform on-site installation, start-up and commissioning of front-end automated semiconductor equipment in a wafer fabrication environment. • Carry out preventive maintenance, servicing, repairs and equipment modifications. • Diagnose and troubleshoot equipment faults, and implement corrective actions to minimise downtime. • Identify and implement improvements to equipment performance, reliability and uptime. • Coordinate spare parts, tools and logistics required for installation, maintenance and repair activities. • Provide on-site technical support and train customers’ engineers and technicians on equipment operation and basic maintenance. • Maintain service reports and maintenance records, and escalate unresolved technical issues to the relevant technical teams. • Maintain good working relationships with customers and internal teams, and represent the company professionally at customer sites. • Follow customer site safety procedures, cleanroom protocols and safe equipment handling practices. Requirements • Diploma or Degree in Electrical, Electronic, Mechatronic Engineering or a related discipline. • Preferably with at least 2 years of relevant experience in semiconductor equipment installation, maintenance or servicing. Fresh graduates and candidates without semiconductor industry experience are welcome to apply; training will be provided. • Able to work independently and as part of a team, with a willingness to learn and take initiative. • Strong analytical and problem-solving skills to diagnose and resolve equipment issues. • Knowledge of or exposure to semiconductor manufacturing equipment is an advantage. • Good communication and interpersonal skills to work effectively with customers and internal teams. Work Environment and Operational Requirements • Able to work in a cleanroom environment in accordance with customer site safety and operational requirements. • The role involves lifting and handling equipment parts and tools in accordance with safe handling procedures. • Willing to travel between customer sites as required. • Willing to travel overseas, including South Asia, for customer support and technical training when required. • Willing to provide standby support and work overtime, weekends or public holidays when required to meet customer operational needs. • Shift work may be required depending on customer site operational requirements. • Only shortlisted candidates will be notified.