Operations Executive (Foodcourt)

Job Purpose: The Operations Executive responsibilities and ensure smooth operations within the foodcourt, which encompass end-to-end order processing. He / She aids in conflict resolution as well as supports the storage and deployment of products to clients. Duties: · Model, motivate, and communicate regularly to all site staff on the mission, vision, and core values · Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines · Conduct and monitor effective OJT training to all new cleaning staff based on the training to achieve operational excellence and skillsets · Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence · To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage · Conduct and upkeep proper record for the foodcourt's tenants. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation · Support Ops Managers in improving work processes, productivity, and performances Skills/Qualifications · Independent and able to work in a fast-paced environment · Strong customer management and organizational skills. · Foster, build and maintain relationships with stakeholders. · Self-disciplined, driven and motivated. · Adaptable to changes. · Able to lead, motivate, and coach a team. · Preferred with Experience in foodcourt