Customer Service Executive (East, SAP, Coating Manufacturing, APAC)

Job Responsibilities: • Create sales quotation upon request from customers or sales team. • Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters. • Releasing of shipment for pick/pack. Co-ordinating with freight forwarders for pickup. • Support Field Service on service order and billing. • Manage quality complaints between customers and source plant. • Update equipment parts lead time. • Follow-up on incoming shipment (equipment parts) including system projects. • Ensure optimum stock level for made to stock items. • Lodge QM Quality Notification in SAP for quality defects of goods and take appropriate corrective actions to close the loop. • Ensure that orders are entered based on MTS/MTO criteria. Job Requirements: • GCE ‘A’ Level or Diploma in Business Management or equivalent. • SAP knowledge is a must. • Excellent communication skills • Understanding of international payment terms and incoterms • Willing to work in Loyang. HOW TO APPLY: Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg. Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Lee Jun Siong (Johnson) EA Personnel Reg No: R24120242