APPLICATIONS DEVELOPER

about the company.A well-established global financial services institution with a strong presence in the Asia Pacific region. The organization is known for its commitment to digital transformation and fostering a collaborative, high-performance culture that values technical excellence and professional growth. about the job.You will deliver comprehensive technical support and maintenance for critical business systems within the enterprise domain to ensure seamless daily operations. • provide second-level technical troubleshooting to identify root causes and implement corrective actions for complex system issues. • oversee the incident management lifecycle by coordinating with internal technology teams and external vendors to meet defined service levels. • act as a primary gatekeeper for the production environment by reviewing planned changes and mitigating potential operational risks. • manage the resolution of problem tickets and track long-term improvement actions to maintain system stability in line with corporate standards. • execute system monitoring activities and participate in essential infrastructure upgrades or business continuity exercises. skills and experience required. • proven experience in production support or application development within a large-scale corporate environment. • strong technical proficiency in analyzing and resolving software performance issues across enterprise-level platforms. • familiarity with standard ITIL processes including incident, change, and problem management workflows. • ability to collaborate effectively with diverse stakeholders including business users and third-party technology partners. • bachelor degree in computer science, information technology, or a related technical discipline. Please click on the 'apply' button to apply online. For more information, please reach out to Amrita Chandran. (EA: 94C3609 / R1440037)