Inside Sales Specialist

Roles and Responsibilities • Manage customer enquiries through WhatsApp, telephone and email, and coordinate with the relevant internal teams to clarify requirements. • Prepare and issue accurate service, technical and spare parts quotations, including pricing and lead times. • Monitor and follow up on Purchase Orders, outstanding quotations, and order fulfilment activities. • Coordinate with the Sales Engineering, Field Service and Internal Sales Coordination Teams to ensure smooth service delivery. • Monitor spare parts availability and delivery schedules to support customer and urgent machine recovery requirements. • Follow upon service reports, delivery order acknowledgements and other relevant sales documentation. • Maintain accurate records of enquiries, quotations, orders and delivery schedules. • Providead-hoc administrative and operational support to the Senior Sales Coordinator as required. • The successful candidate will progressively develop technical product knowledge and sales expertise, with potential career progression into a Sales Engineer role. Requirements • Minimum Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related engineering discipline. • Keen interest in developing a long-term career in technical sales or engineering sales. • Proficient in Microsoft Office applications (Excel, Word, Outlook) • Prior experience in preparing quotations, coordinating service schedules, and managing customer enquiries is preferred. • Organised, detail-oriented and able to manage multiple quotations andfollow-up activities. • Able to work independently while also contributing effectively as part of a team in a fast-paced environment. • Strong administrative, coordination and follow-up skills. • Relevant experience of sales support, spare parts coordination, or semiconductor industry is an advantage. • Comfortable communicating with customers and internal stakeholders through email, telephone and messaging platforms.