Medical Sales - Orthopaedic

Job Description • Promote and sell the company’s range of orthopaedic, prosthetic and rehabilitation products and services . • Develop and maintain strong working relationships with doctors, nurses, allied health professionals, hospitals, clinics and other key stakeholders . • Attend to referrals, patient enquiries and service requests promptly and professionally. • Visit hospitals and clinics when required to attend to patient cases, product fittings and service requests. • Understand patients’ needs and recommend suitable products and services within the scope of the role. • Proactively follow up with patients and healthcare professionals on enquiries, appointments, fittings and outstanding cases to facilitate completion of sales. • Provide product demonstrations, basic fitting assistance and product education after receiving the necessary training. • Respond promptly to calls, messages and enquiries from patients and healthcare professionals. • Identify new sales opportunities and develop relationships with potential healthcare partners and accounts. • Maintain proper records of sales activities, referrals, customer follow-ups and ongoing cases. • Coordinate closely with the clinical and operations teams to ensure a smooth process from referral and assessment to fitting, delivery and after-sales service. • Provide reliable after-sales support and maintain long-term relationships with customers and healthcare partners. • Work towards assigned sales targets while maintaining a high standard of professional and patient-centred service. Requirements • Experience in medical sales, healthcare, orthopaedics, prosthetics, rehabilitation, medical devices or related industries will be an advantage but is not essential. • Compassionate and patient-focused , with a genuine willingness to assist patients who may be experiencing pain, disability or mobility challenges. • Comfortable working in hospital and clinical environments and interacting directly with patients. • Sales-oriented with a strong service mindset — able to balance commercial objectives with appropriate and professional patient care. • Proactive and responsive , with the initiative to follow up on enquiries and take ownership of cases through to completion. • Strong interpersonal and communication skills. • Able to establish and maintain good relationships with doctors, nurses, allied health professionals and other key stakeholders . • Willing to learn technical product knowledge, product indications and basic fitting techniques. • Responsible, organised and able to manage appointments, hospital visits and multiple ongoing cases independently. • Comfortable communicating with patients and healthcare professionals through phone calls, messaging and face-to-face interactions . • Able to work independently while collaborating effectively with the clinical, technical and operations teams. • A positive attitude, willingness to learn and strong sense of responsibility are important. Training will be provided on the job , including product knowledge, basic fitting techniques, patient service procedures, hospital workflows and sales/account management.