RELATIONSHIP EXECUTIVE (PART-TIME AM/PM SHIFT: PERMANENT OR 1 YEAR CONTRACT) - HOUGANG

Job Responsibilities: • Attend to feedback emails, ensuring thoughtful engagement and resolution-focused correspondence; • Utilise system to check past feedback cases or create new feedback cases for the necessary staff to follow up; • For cases not under TC purview, assist feedback provider to lodge feedback with authorities where necessary; • Provide support to Estate team for feedback handling; • Miscellaneous administrative duties on adhoc basis; • Any other duties as instructed by your supervisor / HOD. JOB REQUIREMENTS • Able to handle high volumes of emails; • Possess excellent and effective written communication; • Be meticulous; • IT savvy; • To be stationed at Hougang Area. Working Hours either: • Permanent Part-Time Morning Shift: Mondays - Fridays: 8am - 1pm OR • Permanent Part-Time Afternoon Shift: Mondays - Fridays: 12pm - 5pm OR • 1 Year Contract Part-Time Morning Shift: Mondays - Fridays: 8am - 1pm OR • 1 Year Contract Part-Time Afternoon Shift: Mondays - Fridays: 12pm - 5pm OR Only shortlisted candidates will be notified.