SAP SuccessFactors Business Analyst / Project Support

Business Analysis & User Support • Liaise with HR business users to understand requirements and issues • Assist in requirements gathering and documentation • Support business process reviews and workflow discussions • Coordinate issue resolution with IT and vendors • Provide user support and functional assistance SuccessFactors Support • Support SAP SuccessFactors related activities • Coordinate testing activities including UAT • Support data validation and migration activities • Assist with system access and user administration • Track and follow up system issues Project Coordination / PMO Support • Prepare meeting minutes and project documentation • Maintain action item logs and project trackers • Support project governance and reporting • Track project progress and follow-up activities • Coordinate meetings between HR, IT and vendors Stakeholder Coordination • Serve as a liaison between: • HR Business Users • Information Systems (IT) • External Vendors • Project Team Members Preferred Experience Any of the following are advantageous: • SAP SuccessFactors • HRIS / HR Technology Projects • Regional Project Coordination • User Acceptance Testing (UAT) • HR Operations Mandatory Requirements Experience • 3-8 years of experience in: • • Business Analysis • Project Coordination / PMO • HR Systems Support Skills • Strong documentation skills • Experience preparing: • • Meeting Minutes • Functional Documentation • Status Reports • User Guides • Strong stakeholder management skills • Strong English communication skills • Ability to work independently and coordinate across multiple teams