Customer Service Executive

About Us: Prime Padel is a lifestyle and experience company offering world-class courts, exceptional service, and a thriving community in Singapore, Malaysia, and Indonesia. As we expand across the region, we are looking for a motivated individual to join our team and grow with us. Job Description: As a Customer Service Executive , you will be the face of Prime Padel, ensuring exceptional customer experiences while learning the ropes of managing operations. This role is perfect for a fresh polytechnic graduate with a passion for media or sports, excellent communication skills, and a hunger to grow into a managerial role. Key Responsibilities: • Provide top-notch customer service by addressing inquiries, bookings, and feedback with professionalism and efficiency. • Assist in the day-to-day operations of our Padel courts, ensuring a smooth and enjoyable experience for all customers. • Support marketing and community-building initiatives to grow our customer base. • Collaborate with the team to streamline processes and improve services. • Participate in management training programs to prepare for future leadership roles. • Contribute to the development and execution of expansion plans across the region. Requirements: • Diploma from a polytechnic (business, comms/media, marketing or hospitality-related fields preferred). • Excellent interpersonal and communication skills. • A proactive and customer-focused mindset. • Interest in sports and an eagerness to learn about Padel. • Ability to adapt and thrive in a fast-paced, growing environment. • Willingness to take on additional responsibilities as part of career development. What We Offer: • Competitive salary and benefits package. • Comprehensive on-the-job training and mentorship. • Opportunities to grow into a managerial role as we expand regionally. • A dynamic, team-oriented work environment in the exciting sports and lifestyle industry. • Be part of a company shaping the future of Padel in Southeast Asia. How to Apply: If you’re ready to kickstart your career in a vibrant and fast-growing industry, we want to hear from you! Send your resume and a brief cover letter explaining why you’re excited to join Prime Padel. Join us and grow with Prime Padel!