Operations Assistant

Position: Operations Assistant Job Responsibilities: 1. Administrative Support & Data Management • Prepare and maintain operational documents, reports, and records. • Organise files and data. • Maintain databases and ensure information accuracy. 2. Coordination & Communication • Coordinate between different departments (operations, merchandising, shipping). • Follow up with teams on pending tasks. • Handling and responding to buyer queries and email communications. 3. Price Inquiry, Order & Process Monitoring • Send price inquiries and order sheets to the team, and maintain records of inquiry data and pricing. • Assist in tracking orders, production progress, and delivery schedules. • Coordinate with the merchandising team and update tracking sheets (production status, shipment status, order status, etc.). 4. Coordinate with the Design and Development teams on style development and sample preparation • Coordinate with the design and development teams for proposals to buyers. • Assist in mood board preparation and style development. • Proficient in Microsoft PowerPoint and Adobe Illustrator for creating professional presentations and visual designs. 5. Compliance & Documentation • Maintain audit documents, compliance files, and certifications. • Assist with factory audit documentation or operational compliance tracking. 6. Problem Solving Support • Help identify operational issues and report them to the Operations Manager. • Follow up on corrective actions and improvements. Requirements: • This junior role is open to Singaporean/PR. • Merchandising experience and technical knowledge in the garment industry would be an advantage. • Proactive problem-solving. • Detail-oriented and with strong analytical skill. • Excellent computing skills, proficient in MS Excel, Microsoft PowerPoint and Adobe Illustrator. • Multi-task in a fast-paced environment. • Positive work attitude and able to work under pressure. • Good interpersonal and communication skills. • Strong presentation and report-writing skills. • Bilingual, Mandarin and English-speaking. • Keen sense of fashion and a passion for the garment industry. • Available to travel to Bangladesh when required, as our sourcing company and garment factories are based there. • Training will be provided. • Degree or diploma, preferably in the fields of garments or textile.