Restaurant / Guest Experience Host – Leila Singapore

We are looking for a warm, polished and service-oriented Restaurant Host / Guest Experience Host to be the first point of contact for our guests. You will be responsible for creating a welcoming first impression, managing guest arrivals and reservations, coordinating table seating, and ensuring a smooth and memorable guest experience throughout their visit. Key Responsibilities • - Welcome and greet all guests warmly and professionally upon arrival. • - Manage reservations, walk-ins, waiting lists and table allocation. • - Escort guests to their tables and ensure a smooth seating experience. • - Monitor table availability and coordinate closely with the service team. • - Maintain accurate reservation and guest information. • - Identify and communicate VIP guests, special occasions and special requests to the relevant team members. • - Maintain a clean, organised and welcoming reception and waiting area. • - Coordinate with the restaurant and management teams to ensure smooth guest flow. • - Assist with guest experience initiatives and restaurant promotions. • - Recommend relevant dining experiences, menu highlights or promotions when appropriate. • - Support the restaurant team during peak periods and other operational needs. Requirements • - Previous experience in hospitality, F&B, customer service or a similar guest-facing role is preferred. • - Well groomed ,Excellent communication and interpersonal skills. • - Warm, confident and professional personality. • - Comfortable interacting with guests from different backgrounds. • - Able to remain calm and organised in a fast-paced environment. • - Strong attention to detail and ability to multitask. • - Positive attitude and genuine passion for hospitality and guest service. • - Able to work shifts, weekends and public holidays. • - Candidates without direct hosting experience but with strong customer service experience are welcome to apply. What We Offer • - Attractive salary package: S$1,900 – S$3,100 per month • - Eligible local full-time hires may receive up to S$3,000 recruitment/retention incentive • - Training and development opportunities. • - Career growth opportunities within the hospitality industry. • - Staff benefits and dining privileges. Join us and be part of creating exceptional experiences for every guest from the moment they walk through our doors. https://www.leilasingapore.com/