Outlet Executive (Pawn & Jewellery Chain)

About the Role Join ValueMax, Singapore's leading mainboard-listed pawnbroking and jewellery chain, with outlets across the island. Whether you are an experienced retail professional or someone new to the industry with a passion for customer service, we welcome you to be part of our team. Key Responsibilities • Attend to customers and provide a comfortable, professional service experience • Assist with pawnbroking transactions, jewellery sales, and related counter duties • Maintain accurate records and handle basic administrative tasks • Uphold store standards and contribute to a welcoming store environment What We're Looking For • No prior experience required — those with retail experience will have an added advantage • Able to communicate with customers across all ethnic groups in Singapore; basic proficiency in a second language is a plus • Basic computer literacy • Good communication skills with a proactive, service-oriented attitude • Willing to work on a rotating schedule including weekends and public holidays Working Hours • 5-day workweek with 2 rotating days off • Shift hours: 8.30am – 8.00pm or 9.00am – 8.30pm