Field Service Engineer or Service Technician (Up to $5000 / 5 days / Boon Lay)

Job Title: Field Service Engineer or Service Technician (ID1779) Location: Boon Lay Working Hours: Mon to Fri 8:15am – 5:30pm Salary: $3000- $5000 Job Description Key Responsibilities • Machine Installation & Commissioning • Perform installation and commissioning of new equipment at customer sites. • Conduct machine testing and verification to ensure proper operation. • Configure machine settings according to customer requirements. • Provide site acceptance testing (SAT) support. Technical Service & Maintenance • Perform preventive and corrective maintenance on equipment. • Diagnose mechanical, electrical, pneumatic, hydraulic, and control system issues. • Repair and replace defective components. • Ensure minimum machine downtime through effective troubleshooting. • Maintain service records and maintenance reports. Customer Technical Support • Provide on-site and remote technical support. • Respond promptly to customer service requests and breakdown calls. • Advise customers on machine operation and maintenance best practices. • Build strong customer relationships and maintain high customer satisfaction Training & Documentation • Train customers' operators and maintenance personnel. • Prepare service reports after each visit. • Maintain installation, maintenance, and repair documentation. • Assist in developing maintenance procedures and user guides Continuous Improvement • Provide feedback to engineering and sales teams regarding customer issues and machine improvements. • Support machine upgrades, retrofits, and process improvements. • Ensure compliance with safety regulations and company standards.