Customer Service Officer (Logistics)

Job Description -To assist logistics Manager / Controller with documentation and shipping arrangements. - Handle FCL for import/export processing. - Prepare and check all shipping documents to ensure that they are complywith import/ export rules and regulation. - Manage daily operations and respond to customer inquiries and requests - Process inquiries and send booking confirmations to customers - Liaise and follow up with customers, freight forwarders, carriers,transporters and warehouses. - Liaises with shipping company, customs official, Jurong Port authorities,PSA authorities, transport contractors, and customer to ensure on- timedelivery - Track shipment status to ensure on- time delivery - Ad-hoc duties as assigned Job Requirements - Able to multi-task, prioritize and time management - Detail- oriented, positive attitude and willing to learn -Able to work in 5.5 days work week (Alternate Saturday afterprobation) - Prefer 1-2 years experience in Customer ServiceOfficer (Logistics)