IT Support & Planning Executive @Jurong Island

Responsibilities: • First-level support for hardware/software/printers/network/business applications. • Setup, installation, configuration and maintenance of PC/phones, user accounts, and devices. • Update ticket records, asset registers, checklists, and user documentation. • Manage Application systems and understand data flow across business functions. • Administration (testing, data updates, user onboarding, ERP, SharePoint, workflow tools etc) • Assist project (preparing user guides, conduct training, coordinating equipment readiness etc) • Escalate unresolved issues, recurring incidents, and control gaps promptly to superior. • Follow IT policies, SOPs, cybersecurity requirements, and data protection practices. • Support inventory checks, maintenance schedules, file organization & audit preparation activities. • To understand internal business process and propose IT solutions to optimize workflow. • Diploma/Degree in IT/Computer Science with 3 years of IT support. • Knowledge of IT infrastructure, networking, system administration and cybersecurity principles. Interested applicants, send in your updated resume by clicking “Apply Now”. Lin Weikang EA Personnel No: R21102570 EA License No: 23C1894